What Happens Next 🚚

1. Order confirmation call
After placing your order, you’ll receive a confirmation call from our courier team to verify your details. Yes, an actual human. Please answer it. They’re not calling to chat.

2. Order dispatched
Once confirmed, your order is dispatched. A rider will contact you when they’re on the way, usually to confirm your availability and make sure you exist at the delivery address.

3. Delivery to your location
Your Kinoki order is delivered directly to your doorstep. No treasure hunts, no dramatic waiting, just delivery where you asked for it.